Introducing Service Sales Excellence – VILT™
Live Virtual Course on Communication for Technicians
In this video, Jose De la Portilla, Technical Training Manager for HVAC Learning Solutions, shows off the all-new, live virtual course from HVAC Learning Solutions.
This is not just another online course or webinar. Service Sales Excellence – vILT™ is built on our cutting-edge Virtual Instructor-Led Training platform. The program is highly interactive, commanding student engagement every 4 minutes.
In four live, virtual classroom sessions, instructors challenge techs to rethink their purpose in the HVAC business model. Students will engage in role-play practice to improve their communication skills and help customers be proactive. The course is taught over four consecutive days, in one 1.5 hour session each morning. Service Sales Excellence - vILT teaches students to spark long-term customer loyalty by soft selling maintenance agreements.
Your techs are already on the frontlines. Put them on the cutting edge.